Terms of use
Who provides the service
FOP Volynskyi Illia Oleksandrovych (ФОП Волинський Ілля Олександрович), Kyivska St. 76, apt. 5, Zhytomyr, Zhytomyr Oblast, 10012, Ukraine. Unified State Register of Ukraine (EDR) record No. 2010350000000479431 of 09.01.2024. Contact: support@variafy.com, phone +380 93 663 45 81.
The Variafy app on Meta's platform is registered with Meta by its developer, Denys Volynskyi, Poland, who builds and runs the service for the provider above. Your contract, your payments and your requests are with the provider above.
What the service does
The service gives your AI assistant access to your ad accounts. Reading data is unrestricted. Every change is first previewed and is applied only on a second call that confirms that preview; the monthly change limit and the record in the console's audit log apply to every executed change. By default this includes changes that increase spend. The owner of an account may require instead that anything which can increase spend be approved by a person in the console, signed in with their own account; such changes are then never executed from the chat.
Your responsibility for access
By connecting an ad account you confirm that you are entitled to manage it and to grant access to it. By inviting someone to the console you take responsibility for being entitled to give us their work email address and for having informed them.
What we are and are not responsible for
We are responsible for the service doing exactly what the preview showed, and for making no change without approval.
We are not responsible for advertising results: reach, cost per inquiry and sales depend on the market, the creative and Meta's auction, not on us.
We are not affiliated with Meta and do not act on its behalf. Reviews, restrictions and bans on ad accounts are Meta's decisions under Meta's own rules; we neither influence them nor can reverse them.
The limitation of liability does not apply to intentional harm — such a clause would be unenforceable.
Plans and payment
Variafy is free during the beta. Access and usage limits are described on the pricing page.
We will tell you about post-beta pricing before paid access begins.
Paid subscriptions are not offered during the beta. The payment, cancellation and withdrawal provisions below apply only to any existing paid subscription.
A paid subscription renews automatically every month and is charged at the start of each month of service, until you cancel it. For consumers the price shown is the final price, including VAT where VAT is due. A business that gives a valid EU VAT number at checkout pays the net price, and VAT is accounted for by that business under the reverse-charge rules.
Only changes to an ad account count against the plan's monthly limit; the limit resets on the first day of each calendar month (UTC). Reading data and pausing ads are never charged for, including when a payment has failed.
Cancelling a subscription
You can cancel a paid subscription at any time in the console: open the plan and choose Card, invoices, cancellation. The plan stays active until the end of the month you have paid for, and you are not charged again. We do not refund the rest of a month that has already started, except when you withdraw from the contract (below), when the service changes to your detriment (below), or when the law requires a refund.
Right of withdrawal
If you are a consumer, you may withdraw from a paid subscription within 14 days of concluding it, without giving any reason. The same right belongs to a sole trader who buys the service for a purpose that is not of a professional nature for their business, where the law of their country grants it (in Poland: art. 38a of the Consumer Rights Act).
To withdraw, send us a clear statement before the 14 days run out — by email to support@variafy.com is enough, for example "I withdraw from my Variafy subscription". You may use the model form below, but you do not have to.
The paid plan starts as soon as the payment goes through. If you withdraw, we refund the whole payment for the subscription within 14 days of receiving your statement, using the same means of payment, and the account returns to the Free plan. Your data is then handled as described in the privacy policy.
Model withdrawal form. To: FOP Volynskyi Illia Oleksandrovych (ФОП Волинський Ілля Олександрович), Kyivska St. 76, apt. 5, Zhytomyr, Zhytomyr Oblast, 10012, Ukraine, support@variafy.com. I hereby withdraw from my contract for the Variafy subscription. Concluded on: … Name: … Email address of the account: … Date: …
Complaints
If the service does not work as these terms describe, write to support@variafy.com with the email address of your account and a description of the problem. We answer within 14 days of receiving the complaint. If the service is not in conformity with the contract, you may ask us to bring it into conformity; if we do not do so within a reasonable time, a consumer may demand a proportionate price reduction or terminate the contract, as the law provides.
Changes to the service and to these terms
We improve the service continuously; new features and fixed errors need no notice. If we change the service or these terms in a way that matters to you — the price, the plan limits, what the service does, or your rights — we tell you by email at least 30 days before the change takes effect. A price increase never applies to a month you have already paid for.
If you do not accept a change, you can cancel before it takes effect. A consumer whose service changes to their detriment may also terminate the contract free of charge within 30 days of being told of the change or of the change itself, whichever is later, and receives a refund for the unused part of the paid month.
Out-of-court dispute resolution
If we cannot agree, a consumer may use out-of-court complaint and redress procedures. In Poland these include the free help of the municipal or district consumer ombudsman (rzecznik konsumentów), and mediation or the permanent consumer arbitration court at the provincial Trade Inspection (Wojewódzki Inspektorat Inspekcji Handlowej). Consumers in other EU countries can turn to their national consumer authority or to the European Consumer Centre in their country. Taking part is voluntary for both sides; we will tell you whether we agree to it. Please write to us first — most problems are solved that way.
Termination
You may disconnect your ad accounts and stop using the service at any time. We may suspend access if the use breaches Meta's rules or endangers other customers — with notice and a stated reason.
Trademarks
Meta, Facebook and Instagram are trademarks of Meta Platforms, Inc. We are not its product, partner or representative.